General Restaurant Manager

At Naz’s Halal, we bring authentic halal flavors to communities across America, combining bold

taste with exceptional service. Our mission is to create a guest experience rooted in quality,

community, and hospitality — one plate at a time. We’re a fast-growing franchise brand with

strong values, dedicated teams, and a commitment to excellence in every restaurant we

operate.

The General Restaurant Manager (GM) leads all aspects of daily restaurant operations —

ensuring consistent excellence in food quality, service, cleanliness, and profitability. This

individual sets the tone for the restaurant culture, drives performance through people, and

delivers outstanding guest experiences while upholding the Naz’s Halal brand standards.

● Oversee all daily restaurant operations including opening/closing procedures, food

preparation, and guest service.

● Ensure compliance with all Naz’s Halal operational standards, food safety

regulations, and sanitation policies.

● Achieve key performance indicators (KPIs) such as sales, labor, COGS, and guest

satisfaction scores.

● Execute systems, procedures, and brand initiatives consistently.

● Recruit, train, coach, and motivate high-performing team members.

● Create weekly schedules that balance labor efficiency and service quality.

● Conduct regular performance evaluations and ensure accountability at all levels.

● Foster a positive work culture built on Naz’s Halal core values: Relationships First,

Built on Trust, and We Grow Together.

● Manage the restaurant’s P&L, including inventory, cost control, and cash handling

procedures.

● Identify opportunities to increase revenue, reduce costs, and maximize profitability.

● Maintain accurate financial and operational reports; communicate trends to corporate

or ownership teams.

● Lead by example to ensure every guest receives prompt, friendly, and personalized

service.

● Resolve guest concerns with empathy and professionalism.

● Engage with the local community to build brand loyalty and drive catering and local

marketing opportunities.

● Maintain a clean, safe, and compliant environment.

● Ensure all equipment is maintained and repairs are completed in a timely manner.

● Adhere to all company, state, and local health and safety regulations.

Minimum 3–5 years of restaurant management experience (QSR or Fast-Casual

preferred).

● Proven success in team leadership, operations, and financial performance.

● Strong understanding of food safety, labor laws, and operational best practices.

● Excellent communication, organizational, and problem-solving skills.

● Ability to thrive in a fast-paced, hands-on environment.

● Proficiency with POS systems (e.g., Toast) and third-party delivery integrations

(UberEats, DoorDash, Grubhub).