Cashier / Guest Services

Naz's Halal, 7509 Ritchie Hwy, Glen Burnie, MD 21061

About Naz’s Halal

At Naz’s Halal, we serve more than just food — we serve community, flavor, and pride. Our
mission is to deliver bold, authentic halal meals with genuine hospitality and consistency that
guests can trust. We believe in relationships first, building trust daily, and growing together as a
team.

Position Summary

The Cashier / Guest Service Team Member is the face of Naz’s Halal. You are the first and
last point of contact for our guests — ensuring every interaction is friendly, accurate, and
memorable. This role combines hospitality, speed, and attention to detail to create the warm
and efficient experience Naz’s Halal is known for.

Key Responsibilities

Guest Experience
● Greet guests with a welcoming, positive attitude; treat everyone like family.
● Accurately take orders using the POS system (Toast).
● Ensure all special requests and modifiers are clearly communicated to the kitchen.
● Handle transactions quickly and accurately — cash, credit, mobile payments.
● Ensure guest satisfaction and resolve any concerns promptly and professionally.

Operations
● Maintain cleanliness and organization of the front counter, dining area, and beverage
station.
● Restock utensils, napkins, sauces, and supplies as needed.
● Package orders correctly for dine-in, takeout, or delivery platforms (Uber Eats,
DoorDash, Grubhub).
● Communicate effectively with the kitchen team to maintain order flow.

Brand Standards
● Follow all Naz’s Halal recipes, portion standards, and presentation guidelines.
● Uphold food safety and sanitation standards at all times.
● Represent the brand with pride and professionalism.

Qualifications

● Prior experience in guest service or restaurant setting preferred (QSR or fast-casual
ideal).
● Strong communication and interpersonal skills.
● Ability to handle cash and operate POS systems accurately.
● Positive attitude, teamwork mentality, and reliability.
● Must be able to stand for extended periods and work in a fast-paced environment.

Core Competencies (Naz’s Halal Values in Action)

● Relationships First: Treat every guest and teammate with genuine respect and care.
● Built on Trust: Deliver on commitments — accuracy, honesty, and accountability.
● We Grow Together: Support the team, seek feedback, and take pride in learning new
skills.
Apply now with Jeannie
Cashier / Guest Services at Naz’s Halal in Glen Burnie, MD